Privacy

Introduction:

We are committed to protecting the privacy of our customers and visitors to our website. Below is an explanation of how and why we collect data about our customers, as well as the users of our website, and for what purpose we use this information.

We use cookies on our website. Provided that these are not strictly necessary for the website or our services to function, we will always ask you for your consent before placing cookies in your browser.

Our website contains a privacy center that affects how we process your personal data and cookies. By using the privacy center, you can control how you want us to process your personal information.

Who is responsible for data processing?

Holmenkollen Skifestival AS, represented by CEO Stefan Marx, is responsible for the processing of information that can be linked to you as a private individual.

What is the purpose?

The information collected about you is used for technical, analytical, legally required, marketing, and customer-related purposes.

• To fulfill agreements with customers and our users, including delivering the services requested and managing the customer or user relationship.
• To improve the website's functionality, user experience, and content, we collect and analyze data about your and other users' behavior.
• To provide you with relevant offers and tailored content in other channels and ad networks, such as Facebook and Google, we use cookies issued by third parties.
• To contact you regarding offers or marketing of our products or services.

What personal data is processed?

For a complete overview of all the data and cookies we process, see "Do we share the information with third parties?". Otherwise, here are examples of other personal data we process.

• First name/Last name
• Address
• Postal code
• City
• Phone number
• E-mail
• Consents
• Purpose
• Messages
• Source of inquiry
• IP addresses

Where is the information obtained from?

When you are a customer or user with us, we will collect personal information about you mainly from yourself, including to the extent necessary to comply with our agreement with you and the regulations that apply.

The main purpose of our collection, registration, and processing of personal data is to manage, administer, and follow up on you as a customer, user, and interested party in the best possible way.

When you use our website, including when you fill in information on our browser or in our applications, we will process personal information about you. When you visit our website, we also register information about you and your activity in a so-called cookie, and in some cases your IP address. A cookie is a small text file that is stored in your browser's internal memory. Furthermore, we collect and store information from any order and contact forms you fill out. You can read more about our Cookie policy here.

Is it voluntary to provide information?

Providing personal information to us is voluntary, and you are under no obligation to do so. However, to manage you as a customer or user of our services, and to keep you informed about our services and products, we need to collect and store certain information about you.

The first time you visit our website, you will have the option to approve or reject the use of non-essential cookies.

If you use our order or contact forms, we store the information until the matter is resolved. If you become our customer, we will store the information as long as the Sales of Goods Act requires.

Is the information disclosed to third parties?

To give you a better user experience on our website, as well as relevant marketing in other channels such as Facebook and Google, we use cookies issued by third parties. In the case of campaigns, we may also share email addresses or phone numbers with our media agency, Semway Norge AS. This requires that we have obtained consent in advance to use it for that purpose.

Below is an overview of all third-party cookies used on this website, what data they collect, and their purpose.

Google Analytics

Data collected:

Anonymous: Ad impressions, analytics, browser information, cookie data, date/time, demographic data, hardware/software type, internet provider, interaction data, page views.

Non-anonymous: IP addresses, unique device, search history, location-based data.

Purpose:

These cookies are used to help us understand how visitors interact with our website by providing information about the areas visited, the time spent, and any issues that arose, such as error messages. This helps us improve the performance of our websites. For more information, visit Google Analytics, or read more on Google's pages.

Facebook

Data collected:

Anonymous: Ad impressions, analytics, browser information, cookies, date/time, demographic data, hardware/software type, internet provider, interaction data, page views.

Non-anonymous: Name, address, phone number, email, login, unique device.

Purpose:

These cookies are used to deliver relevant ads, understand how you engage with our digital advertising campaigns, and understand how you move between our website and Facebook. They allow us to understand and evaluate clicks on our ads so that we can improve our campaigns and website. You can read more about Facebook's guidelines here.

How is the information deleted and archived?

What rights do registered users have, and which country's laws apply?

You have the right to request access, correction, or deletion of the personal information we process about you. You also have the right to demand limited processing, object to the processing, and demand the right to data portability.

You can read more about your rights on the Data Protection Authority's website:

www.datatilsynet.no

Questions or requests for access to information registered about you, or the exercise of other rights, can be directed to our contact person below.

To exercise your rights, please send an email to our contact person. We will ask you to confirm your identity or provide additional information before allowing you to exercise your rights with us. We do this to ensure that we only give access to your personal information to you – and not someone pretending to be you.

You can withdraw any consent to the processing of your personal information at any time. The easiest way to do this is to contact our contact person (see contact details below).

We will respond to your inquiry as soon as possible, and no later than 30 days.

If you believe that we are processing personal information in violation of the regulations, you can also lodge a complaint with the Data Protection Authority (post@datatilsynet.no).

You can find information on how to contact the Data Protection Authority on their website:

www.datatilsynet.no.

How is the information secured?

In our processing of your personal information, we focus heavily on security and control related to the registration and processing of the information.

We work systematically to implement technical and organizational security measures to protect personal information against unauthorized access and use, as well as from being destroyed or deleted. We continuously assess the risk of failure and deviations in our security systems and routines.

Data is stored on secure servers that meet standard IT security requirements. Access to personal information is regulated and limited to our employees and partners who need it. Those who have access have signed a non-disclosure agreement.

When you communicate with us via our website, all communication is based on SSL. Secure Sockets Layer (SSL) is a cryptographic protocol that ensures all communication via the website is secure. Any information you leave behind will be stored on secure servers behind a firewall that meets our security requirements.

Contact information:

Customer's name: Holmenkollen Skifestival AS

Address: Holmenkollveien 140, 0791 OSLO

Org. no.: 914 490 561

General Manager: Stefan Marx

post@skifestival.no

Phone +47 – 401 70 800

Want to be deleted from our database? Download our deletion requisition here.