Frequently Asked Questions

No, purchased tickets are not refundable.

Yes, it is. Aprés-ski in Kollenkafeen, Friday and Saturday during the World Cup Biathlon (March 21-22). Thursday March 13 and Saturday March 15 during the World Cup Nordic There is an 18-year age limit.

It is not possible to park in Holmenkollen during Holmenkollen. Skifestival There are only a limited number of places for disabled people/people with mobility impairments at the arena. The easiest and fastest way to get to Holmenkollen is to take the subway, line 1.

Yes, there is one baby changing room near the main entrance.

TicketCo will be able to resend the ticket, follow this guide: https://support.ticketco.events/hc/en-us/articles/360011634719-I-have-lost-or-never-received-my-ticket

A general certificate for volunteers will be available for download after the events. Those who send a request to their section leader will be able to receive an individual certificate after the event. The certificate will describe the event, as well as the section's and your work tasks. Many volunteers write up their experience on their CV to show their commitment to society, and the feedback is that many people think that being a volunteer adds new and valuable skills.

Yes, as a volunteer you will receive two free arena tickets (not grandstand) that you can give to someone you love. The tickets are valid on any day, for the same event you are working on.

Yes, all volunteers receive meals in our volunteer cafés. Delicious and healthy food is served there, and the waffle press is naturally in operation during the day. Fruit and other light food will also be available.

Unfortunately, we do not have our own accommodation offers for volunteers.

You are welcome to go into the Kollenkafeen and warm yourself up. It is the large, white tent by the main entrance in the southern part of the stadium. You can also buy something good to eat and hot drinks there. This will be on Saturday Aprés-ski and then from 4:30 p.m. has an 18-year age limit.

There are toilets at all the public areas in the arena. Most are centered around the festival streets. There are separate HC toilets at Tribune Nord and at Kollenkafäen.

Go to our Event Office, near the big spectator tent. Here you can hand in what you have found, and check whether anyone has found what you have lost.

The subway up from the center takes approx. 20 minutes, a little depending on which station you are traveling from. Allow plenty of time, there are many going the same way. From Holmenkollen subway station, it takes approximately 10 minutes on foot to reach the arena.

Two World Cup events are being held this winter. World Cup Nordic with about 1100 volunteers and World Cup Biathlon with about 800 volunteers.

Information about the attendance time and place will be provided by your section leader when the event approaches. This is individual from section to section, depending on which work area you have.

It is planned that all volunteers must work a minimum of 2 days.

You can request days, but you must also be prepared that your section leader can assign shifts if necessary to get the solitaire going.

The easiest way is to take the subway, line 1, from the center of Oslo to Holmenkollen. There are no parking options for the public in or around Holmenkollen.

Unfortunately not. A Ruter ticket must be purchased in addition and you can do that at ruter.no or download the Ruter app and purchase your ticket there.

No, you are not allowed to bring alcohol. There will be a bag check when you enter the arena.

Yes, you can bring your own food and drinks (not alcohol) into the arena.

No, pyrotechnic and inflammable articles such as disposable grills and material for bonfires cannot be taken into the arena.

Yes, if you need to bring a companion with you, you can follow these steps:

– Buy the ticket you want.

– Send a copy of the companion certificate to tickets@ skifestival .no, and specify which area you have a ticket for.

Here you can also apply for a parking permit if you wish, but please note that there are limited spaces. You must attach a copy of your HC card.

Bicycles cannot be taken into the arena and there is no bicycle parking in the area. The bicycle must be left outside at your own risk.

We would like to be flexible so that you can work as a volunteer with a friend. At the same time, there are many guards to be distributed and manned, so we cannot give any guarantee for this.

Yes, but we cannot guarantee that there will be tickets left. We recommend that you buy in advance. It will also be more expensive to buy a ticket in the arena.

Yes, we have a large selection of food and drinks in Holmenkollen, and there are selling points in every ticketed zone. In the festival streets you will find various food trucks, and there is also food in the spectator tent. In the tent, you can also purchase wine and beer.

No, during the World Cup Biathlon, only the inner piste network is used, and a ticket is required to gain access to the various public areas.

As long as it doesn't conflict with your assigned duty, you can watch the competition. But remember that we usually sell out the capacity we have in the stands, especially at the ski stadium. Therefore, it is important that you as a volunteer do not take up space in the stands. You will make the job of other volunteers more difficult, so use the space on Kapellskogen and the World Cup Haugen . Also remember that the audience will still approach you and expect your help as long as you are wearing your official uniform. You are our public face and should always be welcoming and helpful as long as you are in the arena.

In your application to volunteer, you are advised to list your top 2 priorities based on what you want. Applications are processed on an ongoing basis, and emphasis will also be placed on previous experience and willingness to work. In other words, it's very much up to you to work with what you really want, but at the same time there are some sections that don't need as many volunteers. We want highly motivated people who are looking forward to creating a great event.

Yes, as an audience member you can take pictures for your own private use. Feel free to tag us if you share on social media: #holmenkollen25
You are welcome to take photos and videos of public areas and the festival streets.

The organizing company, FIS/IBU and Infront have all rights to commercial images and films related to accredited areas (images/film of athletes/coaches within accredited areas).
If you wish to give/sell images to media or commercial parties, you must have your own accreditation, which must be applied for in advance of the event.

Yes, but it depends on which spectator area you have bought a ticket for. It is possible to bring a baby stroller to the festival streets and to Kapellskogen, but please note that you will have to navigate through snow. It is not possible to bring a stroller into the stands.

Yes, but we remind you that photography, large lenses and other equipment must not become a disruptive element during the exercise among other members of the audience. We cannot take responsibility for the storage of equipment.

Due to large crowds and areas with little space, it is not possible to bring four-legged friends to our events in Holmenkollen.

No, not into the arena. Skis and sticks must be left outside at your own risk.

No, you cannot bring an umbrella into the arena.

Nordic March 13 – 16:

Children aged 0-14 are free when accompanied by an adult. They must still have registered for a free ticket, which is required. Youth = 15 to 17 years, and it is of course discounted. We also offer family tickets that are valid for 2 adults and 3 children.

Biathlon March 21 – 23:

Children 0-3 years old are free when accompanied by an adult. Children = 4-14 years old must have their own ticket, and it is of course discounted.

All volunteers are requested to wear the official World Cup outfit. New volunteers who work at least 2 days will receive the uniform free of charge if they have not already picked it up. More information can be found in Rubic, where all volunteers must be registered.